What is the course about?

All work places are exposed to stress and conflict; however, the outcome for an organisation and its employees is dependent on how the situation is managed. If we do not understand what we are dealing with it is only natural that the situation is not best managed. This creates a further deepening of the conflict, resulting in poor performance, legal costs, and unnecessary employee turnover.

This training de-mystifies what is meant by workplace stress and conflict. In so doing it provides managers with the knowledge and understanding to implement the right processes to manage the situation and unravel the issue so it can be best resolved. After this training, managers will be able to design and implement systems to deliver a workplace that is performing to its full capacity.

What does the Seminar Cover?

  • What are the factors that create a healthy and unhealthy workplace culture.
  • Understanding the links between workplace stress and conflict and management practices.
  • Understanding the different guises of workplace conflict.
  • Knowing when to apply the right timely remedy to the workplace situation.
  • Understanding the role of workplace policies and procedures in supporting employees and managers to enhance performance and manage workplace conflict.

Who should attend the course?

The course is suitable for managers and H.R personnel who are responsible for implementing workplace policy and procedures and creating a proactive and productive workplace.

How long is the course?

This course is a half day seminar.

Who do we contact to book this seminar for our group or organisation?

Please contact Therese at therese@renewalconsultants.com or 086-3109976 to discuss your booking.